American Airlines (1818 pictures & videos)

1/10

boeingATL

United States (MIA) to Brazil (GIG), 25 Dec 2013

Business Class

Dinner
Smoked salmon with spring pea blinis and cream cheese. Seasonal greens with fresh vegetables, feta and pepperoncini (with your choice of sour cream and herb dressing or premium extra virgin olive oil and balsamic vinegar) Grilled Filet of Beef, served with tomato chile sauce, roasted onions and broccoli poblano gratin. Gourmet cheese plate

who knows???? there was no wine list

Horrible experience on AA. Lounge in ATL had two crank snack options, bartender was occupied surfing the net on public computers. 2 hr flight from ATL to MIA was posted as "beverage service" and in F, that was it. Not even a peanut or pretzel on the plane. 3 hr layover in MIA, scouted out the lounge in terminal E. Nice selection of drinks and food, hot and cold. Almost empty. Before boarding, changed to lounge in terminal D. At the top of the escalator, there were folding table check-in stations. Presented my boarding pass and was given two drink coupons. Made my way into the club, same two crank snack dispensers, couldn't find a place to sit, plus screaming children . . and left. Service on plane was rushed, indifferent, and at times rude. I asked for a wine list and was told "we have two reds" App and salad served together, I asked for the sour cream and herb dressing, got a small bottle of olive oil. The salmon appetizer was almost frozen and the blinis dry and tasteless. When presented my main, I asked the FA if someone had already eaten half my meal. Sloppy plate, miniscule portion. However, what was on the plate was well seasoned. The broccoli was a piece or two, steamed. I was told, "that is how we serve dinner. . . . enjoy" My second glass of wine was "off." I asked for a replacement and the FA said, " you already had a glass and it was okay?" Dude, this was another bottle! I fell asleep for about a half hour and my tray had been cleared. I asked for desert and a cognac. I slept thru breakfast, thank God. I'd had enough of the crap food and poor service.

Date added: 2014-01-11   //   Flight: 10:0   //   Aircraft: B767