American Airlines (1818 pictures & videos)

8/10

Joe

United States (PHX) to United States (CLT), 19 Jan 2022

First Class

Dinner , Special meal: no
Our in-flight service opened with a tiny package of mixed nuts which was tasty but miniscule in size with maybe a dozen nuts. The red blend wine was quite good. The main meal consisted of a beef salad with ancient grains, black beans, corn, and cold sliced beef which was quite tasty. There was a plate with hummus and cold veggies as well as a fruit plate. Both were standard and while the fruit plate was generous, there were only four pieces of cold vegetables in the hummus plate. There was a package with two crackers and another with a brookie which was interesting.

Red blend wine

Satisfying

Date added: 2022-01-26   //   Flight #2654   //   Flight: 3:30   //   Aircraft: A321

Equipment: The dinnerware was standard for domestic American first class.   //   Other: This aircraft appeared to be a newer A321 in that the seats were comfortable and the WiFi actually worked. There was a closet in the front of the cabin which is nice for two reasons. First, the crew is able to store their bags in this closet freeing the overhead bins for passengers. Secondly, passengers were able to have their coats and jackets placed in this closet. It would be nice if American retrofitted their older Airbus aircraft to include a closet. Finally, this meal was satisfying and better than on previous flights but the airline needs to add full, hot meals on flights over 2.5 hours. It did not happen on this flight but on several previous flights, the crew seemed to have the option of ordering a hot entree from the catering company. When questioned, American customer service claims that hot meals are not offered to passengers "for the safety of our crew and their health" whatever that means.