American Airlines (1818 pictures & videos)

7/10

Joe

United States (PHX) to United States (MSN), 12 Oct 2022

First Class

Dinner , Special meal: no
American is now offering four entrees on its dinner flight for pre-order. I ordered the broiled chicken which was designed by a James Beard award-winning chef who I never heard of. From the beginning, we were offered pre-departure drinks. After take-off, our flight attendant offered warm nuts and a cocktail. Due to predicted turbulence, she was unhappy that she had to rush the service in order to offer all drinks and meals. My meal consisted of an appetizer and the chicken entree, sea salt potato, and green beans. The meal itself was healthy but very bland. We were offered a choice of french, sour dough, or multi-grain warmed bread. No dessert was offered. It is great that American is now offering four dinner entrees in response to its competitors, but the meals were uneven. My seatmate ordered the other chicken entree and on the tray was not only an appetizer but also a salad. It seems like American took on Delta's practice of cutting back on the appetizer and salad when the customer orders an entre which is more complex. Lastly, cutting dessert from a dinner is really poor. I gave a 7/10 because our flight attendant, Julie, was great. The meal itself warrants a 5, maybe a 6 considering that bread is now part of the meal. American still has lots of improvements to make in its domestic premium cabin meal service.

Red blend wine

Trying

Date added: 2022-10-17   //   Flight #834   //   Aircraft: A319

Equipment: Standard china, cutlery, glassware, and trays.   //   Other: Our flight attendant was great!