United (1694 pictures & videos)

0/10

Luigi Vallero

United States (HNL) to United States (LAX), 14 Nov 2003

Economy Class

Refreshment-Dinner-Breakfast (??)... a bag of mini-pretzels (Menu Card)

a can of Seven-Up out of a selection of soft drinks/juices/beer/ tea/coffee.

True, this red-eye flight was scheduled to depart at 10pm arriving LAX at 5am; true it left on time arriving slightly ahead of schedule; true the cabin crew was cheerful and efficient and the cabin clean and fresh. But it was anyway a 5 hours trans-pacific flight and many passengers (including myself) didn't have dinner before departing, so all we got was a bag of mini-pretzels (!!) and a can of soda, plus - 20 minutes before landing - a juice! I was not expecting much food, but this was far beyond my expectations: UA has been cutting too much on costs, and it shows... Funny they proclaim on the paper napkins "We're glad you're here", but then give you nothing to munch!

Date added: 2008-05-21   //   Flight: 5:00   //   Aircraft: B767-300