UTair (167 pictures & videos)
4/10
serpent
Russian Federation (ROV) to Russian Federation (VKO), 29 Jun 2018
Low Cost Carrier
Dinner , Special meal: no
I ordered apple juice and a set of rabbit fricassee with a salad and dessert. I was served a completely different meal, one that is not even available on Utair's site. Rice with broccoli, carrot and some meat or fish (not sure), a salad, a "kartoshka" cake for children, and a bun.
Instead of a juicebox I just got a plastic cup (like the passengers who buy juice on board).
I've got a refund already - it was confirmed 9 days after my complaint.
For me this meal wasn't worth its price. For a free meal it would've been okay I guess.
No drinks included (water available for free)
Got the wrong meal!
Date added: 2018-07-20 // Flight #ut 494 // Flight: 1:30 // Aircraft: boeing 735 // Ticket price: 3000.00